Sunday, December 10, 2023

Thanksgiving meal prep questions? Jennie-O has the answers

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WILLMAR, Minn. — The makers of the Jennie-O® turkey brand has announced that the Jennie-O 1-800-TURKEYS hotline began Nov. 1.

From when to thaw your turkey and how to prevent an overcooked bird, to stretching portions when unexpected guests show up at your holiday gathering, 1-800-TURKEYS has the answers to these questions and more. The 1-800-TURKEYS hotline, now in its 16th year, will be available daily from Nov. 1 through Nov. 26, the Sunday after Thanksgiving.

Home cooks can reach Jennie-O turkey experts in numerous ways, including:

  • Phone: Call 1-800-TURKEYS or text “TURKEY” to 73876. Consumer engagement experts will answer your questions and assist you in the kitchen.
  • Live Chat: Chat live with consumer engagement experts at for all of your holiday needs.
  • Website: Visit for recommendations on thaw time, how much turkey you will need, how to prep your bird and much more.
  • Social Media: Visit the brand’s Instagram, Facebook, X, YouTube, TikTok and Pinterest channels for menu inspiration and tips.
“While Thanksgiving is one of America’s favorite holidays, we know it can be stressful and challenging for the host,” said Kim Anderson, Jennie-O senior brand manager. “That’s where Jennie-O comes in, specifically with our 1-800-TURKEYS hotline. Be it our call center or texting option to live chats with experts or via our website, Jennie-O is here to help both new and seasoned cooks. For more than 15 years, we’ve helped countless people answer their turkey preparation questions, solve prep issues and fiascos so that families and friends can enjoy a perfectly cooked and perfectly delicious, Jennie-O turkey on Thanksgiving.”

This Thanksgiving is an especially monumental and historic one for Jennie-O as the brand is honored to be a part of high-profile events including:

  • The National Thanksgiving Turkey Presentation: Two Jennie-O turkeys will be flown to Washington, D.C., this Thanksgiving to be pardoned by the President of the United States.
  • The 97th Annual Macy’s Thanksgiving Day Parade: The Jennie-O brand team will also take part in the iconic Macy’s Thanksgiving Day Parade for the fourth year in a row with its beloved turkey float.
  • More to come – Watch for more exciting news to come from the Jennie-O turkey brand, the company adds.

For more information, visit

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